Protests will brand Logistics subsidiary, Arrow XL, as a ‘heartbreaker’ at M&S stores all over the country 

Unite, the UK’s leading union, will be holding protests at Marks and Spencer stores on Valentine’s Day (tomorrow) due to the company’s commercial relationship with Logistics Group Holdings Ltd and its subsidiaries, including Arrow XL.

Protests, which will involve members of Unite dressed in Valentine’s Day regalia, will take place in London, Cardiff, Crawley, Birmingham, Glasgow, Liverpool and Newcastle.

When: Tuesday 14 February 11:00 – 14:00

Where: 458 Oxford Street, London, W1C 1AP

Around 350 members of Unite, employed by Arrow XL, are currently re-balloting for industrial action, having already taken extensive strike action previously in this dispute. The workforce is very poorly paid, with many workers on just the minimum wage, or barely above it.

Arrow has only been prepared to offer its workers a five per cent pay increase. With the true inflation rate (RPI) currently at 13.4 per cent, this is actually a massive pay cut. In contrast, Arrow’s highest paid director was paid £539,000 in 2021, an 84 per cent increase on the previous year, a real reflection of its high profits. 

Unite general secretary Sharon Graham said: “Valentine’s Day is about love and romance. But this Valentine’s Day Arrow XL stands out as a real heartbreaker. 

“The bottom line is that M&S is using delivery companies under Logistics Holdings’ umbrella, which condemns workers to live on poverty pay.

“It’s time M&S did more than talk about its company ethics and did something about its rogue supplier Logistic Holdings.” 

Logistic Group Holdings is owned by the Sir David and Sir Frederick Barclay, the notorious anti-union brothers. The parcel delivery firm Yodel is in the Logistics stable and in 2021 was responsible for a massive 93 per cent of its profits. Yodel is another high-profile supplier of Marks and Spencer.

As well as M&S, Logistic Group companies are suppliers to Holland and Barrett, Jo Malone and Zara.

Unite national officer Adrian Jones said: “Arrow XL has been given numerous opportunities to resolve this dispute through negotiations, but it has refused to do so.

“The company needs to make a realistic offer and return to the negotiating table in order to resolve this dispute.”


For media enquires ONLY contact Unite communications officer Ryan Fletcher on 07849 090215.

Email: [email protected] 

Twitter: @unitetheunion Facebook: unitetheunion1 Instagram: unitetheunion


Unite is Britain and Ireland’s largest union with members working across all sectors of the economy. The general secretary is Sharon Graham.