Greater clarification has been demanded on the impact to frontline workers at energy giant Centrica, owner of British Gas, following today’s (Thursday 11 June) announcement that there would be a culling of 5,000 jobs, primarily at management level.

Unite, Britain and Ireland’s largest union, said that, after a conference call with Centrica’s management and the trade unions this morning, there was no clarity on what the impact of the managerial job losses would have on the future of Electrical Services engineers that are customer-facing.

Unite represents workers in electrical services who wire up boilers and install smart meters in homes across the UK.

Unite regional officer Mark Pettifer said: “These job losses are another blow to the already fragile British economy and have created worrying uncertainty amongst the entire workforce.

“Following today’s conference call, there was no clarity as to how these job losses at the various management levels would affect those delivering frontline services, such as our members who provide an essential service to British gas customers’ homes across the country.

“It was all a bit vague and unsatisfactory - and we will be pressing the company in the days and weeks ahead ‘to put flesh on the bones’ as to how these job losses will affect – or not , as the case may be -  those in customer-facing roles.

“We are demanding much greater clarity and reassurance for our members who are providing much needed services to the nation’s households.”

The company has struggled recently against a background of customers leaving to go to smaller suppliers, the energy price cap and falling gas prices.


Notes to editors:

For more information please contact Unite senior communications officer Shaun Noble on 020 3371 2060 or 07768 693940. Unite press office is on:  020 3371 2065.

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Unite is Britain and Ireland’s largest union with members working across all sectors of the economy. The general secretary is Len McCluskey.