Unite anger at Lloyds Banking Group outsourcing decision

Unite anger at Lloyds Banking Group outsourcing decision

26 September 2017

Unite, the union representing staff across Lloyds Banking Group, has branded the decision by the bank to outsource around 1,000 staff to Diligenta a “betrayal”.

Lloyds Banking Group has today (Tuesday 26 September) informed staff that it is outsourcing its closed book operations from its insurance division to TCS Diligenta. The Scottish Widows and Clerical Medical workforce will simply be sold by the bank and their employment transferred to the third party outsourcing subsidiary. The announcement will impact staff in Edinburgh and Bristol.

Rob MacGregor Unite national officer said: “The wholescale transfer of 1,000 Lloyds Banking Group staff to Diligenta is nothing short of a betrayal of these workers. The bank’s ‘sale’ of its committed Scottish Widows and Clerical Medical staff represents contempt for long serving and skilled employees. 

“The decision to simply sell off the workforce will come as a shock to staff at the bank. Unite is calling on Lloyds to reconsider this shameful deal and do the right thing by its staff who have worked hard to ensure the business is the success it is today.

“The message from Lloyds Banking Group is loud and clear and appears to be ‘so long, thanks for your efforts, you work for them now’.

The TUPE transfer of staff will not protect staff pensions. Long service colleagues who are active members of one of the Lloyds Banking Group defined benefit pension schemes will simply cease to be members following the sale. In addition the employees will lose all their other non-contractual benefits.


For further information contact Saba Edwards on: 07768 693 953. 

Notes to editors:

  • Unite is Britain and Ireland’s largest trade union with over 1.4 million members working across all sectors of the economy. The general secretary is Len McCluskey.