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Pizza Express London protest – Stop pinching staff tip...

Pizza Express London protest – Stop pinching staff tips – Monday 10 August

07 August 2015

Pressure is mounting on Pizza Express to drop the eight per cent admin fee it takes from staff tips paid on a card, as protesters prepare for further action in London on Monday 10 August. 

WHEN: Monday 10 August at 18:30
WHERE: Pizza Express, 30 Coptic Street, London WC1A 1NS

With waiters among the UK’s worst paid employees, Unite, Britain’s biggest union says that the unfair tips’ raid has to stop. 

Pizza Express, which has 430 restaurants across the UK, denies that it is doing anything wrong. It says that the admin fee covers the cost of running the tronc system – the method used to process and distribute card tips through the payroll.

Commenting Dave Turnbull, Unite officer for the food and drink sector said:  “Whether you use a tronc system or not, the fact of the matter is that Pizza Express charges staff to process tips while, many other restaurant groups don’t.

“The Restaurant Group, owners of Chiquito, Frankie and Benny’s and Garfunkels, hand 100 per cent of tips paid on cards to staff. If they can do it, why can’t Pizza Express? 

“So you see it’s a choice – you can deduct an admin fee or not – and Pizza Express has chosen to skim a slice of their employees’ hard earned tips for no other reason than it can.”

Customers have been appalled to learn that the popular pizza chain is skimming staff tips with thousands signing an online petition to Pizza Express CEO Richard Hodgson calling on the company to drop the eight per cent admin fee it takes from staff tips paid on a card.

Dave Turnbull Unite officer for the food and drink sector said “Pizza Express may not be alone in skimming a percentage of staff tips paid on a card – sadly, the practice is more widespread than we would like - but we do think it should take a lead on the issue.

“With the popular pizza chain celebrating its 50th anniversary this year, our members feel that there is no better time for it to abolish the unfair fee. It would be a great way of rewarding their contribution to the company’s ongoing success.

“Pressure is now mounting on the company to drop the fee with thousands signing an online petition. We are urging customer to tip in cash until it does. We will be staging further actions throughout the rest of the summer.”

ENDS

For more information please contact, Unite campaigns officer Chantal Chegrinec on 07774146777 

Note to editors: 

The petition to Pizza Express CEO Richard Hodgson can be viewed here: https://campaign.goingtowork.org.uk/petitions/pizza-express-stop-pinching-staff-tips-scrap-the-8-admin-fee-on-credit-card-tips-now?source=twitter-share-button 

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Unite is Britain and Ireland’s largest trade union with over 1.4 million members working across all sectors of the economy. The general secretary is Len McCluskey