Legal & Affiliated Services - FAQs

Please see below some common queries we receive relating to the services we provide:

What do I do if I need employment related advice?
Contact your Workplace Rep, if you have one.  If not contact your local office to speak to an Officer.

What do I do if I need non work-related legal advice?
Contact the 24 hour free legal helpline on 0800 709007

What do I do if I need to put in a claim for Personal Injury?

Contact the 24 hour free legal helpline on 0800 709007

Are my family covered?
See below what applies to Unite members and their families:

  • Personal Injury (claims can be made by calling 0800 709007) - for members this includes accidents at or away from work, serious injuries, asbestos related and industrial disease and road traffic accidents. 100% compensation provided.  Members are fully indemnified against adverse legal costs. 
    The PI service extends to non-working family members.
    For family members in employment, we would expect them to be a Union member.
    If a family member is working and has suffered an accident, the Regions have discretion to support the claim on the basis the family member joins Unite in their own right. 
    Medical Negligence - Service provided on a No Win No Fee basis.  The only deduction permitted from a members damages will be to cover any ATE premium that cannot be recovered from the Defendants.  
  • Free Will - Basic will only.  The spouse of the member is entitled to a free mirror will.  Other family members not covered.  The qualifying period for new members to obtain a will is 13 weeks Please contact your local office to request

Additional Legal Services for MEMBERS ONLY

  • Employment Law - Members benefit from free expert legal advice and representation for any workplace issue
  • Free Legal Advice Line (0800 709007) - A member is entitled to two telephone calls (of no more than 20 minutes duration in total) on any legal issue.  Provided by panel law firms and staffed during office hours.
  • Free Half Hour Legal Advice - Member is referred via the Region - please contact your local office to request
    local office
    local office
  • Free Will - Basic will only - please contact your local office to request
  • Probate and Estate Administration - Fixed Fees
  • Powers of Attorney - Discounted rates.
  • Financial Mis-selling
  • Conveyancing - Reduced Fees

For more information on any of these services, please either visit the Legal Services or Affiliated Services Pages

To access any legal resources you may need during the course of your work, and to read up on case studies by Sector, please visit our Legal Services Website

What do I do if I wish to complain about any of the services on offer?
If it is in connection with an employment related issue please put this in writing to

If it is in connection with any of our affiliated services, please email the Regional Legal & Affiliated Services Coordinator