Aviation roulette

Melanie Phillips in the Daily Mail has welcome praise for BA’s cabin crew.

Published 19th May 2010

Excepts from the article.

On Willie Walsh and the cabin crew

“Willie Walsh, BA's pugnacious chief executive, yesterday blamed the strikes and the threat of further, indefinite, 'guerrilla' action on a small group of BASSA hardliners. But I really did scratch my head a bit at this - because the votes for these strikes have been pretty overwhelming. And yet, speaking from my own personal experience, the typical BA cabin crew member doesn't seem hardline at all.”

On her fear of flying

“Gradually, I lost this terrible fear. And one of the main reasons I did so was the kindness and professionalism of the BA crews.”

On the crew

“… the attentiveness of the crew keeps me loyal … when I look at these BA cabin crews I see the unthreatening faces of Middle Britain - sensible, orderly, down-to earth people, as far removed from stroppy left-wing militants as you could imagine … ”

Read the full article: For those in Britain who need to travel the world, flying has turned into a nightmarish game of aviation roulette


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