Fair tips for waiting staff

Ewa and Dave PE

Thank you!  We've done it. 

Pizza Express has announced (3 September 2015) that it is to drop the 8% admin fee it takes from staff tips. It is a victory for our fair tips campaign. 

We could not have done it without your support. Over the past few weeks you have helped show that public pressure does work. 

The company has said that credit card tips will be distributed among staff in a manner agreed by an independent committee. At present, 70% in every £1 goes to the individual waiter and the rest to cleaners, chefs and other kitchen staff.

While we welcome the decision Unite will continue to monitor how the new policy is implemented to make sure that it is both fair and transparent. 

But the fight isn’t over – because so long as there are restaurants out there skimming staff tips we won’t rest. Please stay tuned!

What you can do to help

  • Please tip in cash - leaving cash means the whole amount will go to the staff (divided between waiters and kitchen staff).
  • Not in a union?  Then join Unite - Your union. Your voice.

PE demo picFair tips campaign – where are we now?

Seven years on from Unite’s hugely successful fair tips campaign, the law may have changed – restaurants can no longer use tips to bring staff pay up to the NMW - but that hasn’t stopped some employers still profiting from tips left by customers.

Pizza Express is not alone in skimming staff tips. Café Rouge, Belgo and Bella Italia, (all owned by Tragus) take even more –10% from tips left on a credit card. We are calling on Pizza Express and others to abolish the unfair and unjust percentage deduction. Until this happens tip in cash! 

Get involved - Unite will be keeping the pressure on throughout the summer and beyond. 

To find out more follow Unite's hospitality workers branch on Facebook and Twitter

Guidance to waiters: tips and tax

Pizza Express Storify - the campaign so far