A big thank you to everyone who took the time to take part in the joint Unite / Going To Work survey.
We received nearly 600 responses from customers and staff like. The findings have been submitted to the government's consultation into unfair tipping practices which closed on Monday 27 June.
In what has been the biggest survey of its kind, just shy of 90 per cent of those questioned, echoed Unite's call for the introduction of primary legislation to give staff 100 per cent ownership rights over their hard earned tips.
94% want the government's new code on tipping to be mandatory, with restaurants bosses made to follow it. Less than a quarter of respondents support the government's proposals of a cap to limit employer deductions from staff tips. Only two per cent said that restaurants should be free to add a service charge to bills without restriction.
The message from diners and workers couldn't be clearer: the business secretary, Sajid Javid needs to legislate to crackdown on rip off tips' scams. There needs to be clear rules to ensure that restaurants are completely transparent about the allocation of tips to different grades of staff and accept that workers should keep all their tips.
Unite has been exposing rip-off tipping practices in the hospitality industry since 2008. Last summer we turned the spotlight on Pizza Express by putting pressure on the popular chain to scrap the 8 per cent admin fee it was taking from staff tips paid on a card.
Because of our campaign and widespread media attention many popular chain vowed to scrap their admin fees. It even prompted the business secretary, Sajid Javid to act. He launched a Call for Evidence at the end of the summer, the long awaited response was published on 2 May.
Unite’s 3 key demands to put #FairTips on every menu:
We will continue to call for the introduction of:
- Primary legislation to give staff 100% ownership of their hard-earned tips with total control over how they are shared out between front and back of house staff.
- Rules to ensure that company Tronc schemes are genuinely independent; free from employer interference and influence, run by staff for staff, not senior managers!
- Greater transparency so that staff and consumers alike know how the money from discretionary charges is divvied up, and how much the company pockets for itself.
Too many employers have failed to respect the 2009 voluntary code of practice, we welcome the government’s proposal to put it on a statutory footing.